Thank you for choosing Codefaith.com for your shopping needs!
For a seamless experience, here’s important information about our payment and shipping policies:
Payment:
Enjoy complimentary shipping on most orders with no minimum purchase requirement.
We accept payments through PayPal.
Upon confirmation and verification of your order, you’ll receive an email confirmation, and we’ll promptly initiate order processing.
Shipping:
Our shipping policies are tailored for orders heading to the United Kingdom. Currently, we only ship within the United Kingdom.
The overall delivery timeframe encompasses both order processing and shipping durations.
Order Processing Time:
Typically 3-5 business days, allocated for order processing and preparation. Orders are usually processed within 3-5 working days post-payment confirmation. Please note that orders placed on weekends or holidays might experience slight delays, as our warehouse operates on weekdays (Monday to Friday), excluding holidays.
Shipping Time:
Approximately 7-14 business days. Delivery times may vary based on your location and factors such as customs inspections, severe weather, or strikes. Our trusted shipping partners include Royal Mail, Hermes, DPD, and Yodel.
To guarantee same-day processing, please submit your orders by 5:00 pm (PST).
Tracking:
Upon shipment, you’ll receive a tracking confirmation email. Allow 3-5 working days for tracking updates to appear. If no updates are visible for several days after your order is in transit, please be patient as it may take a few more days for updates to reflect at the next shipping station.
Address Changes:
Unfortunately, we cannot accommodate address changes once a package is in transit. To modify the delivery address, contact us within 24 hours of placing your order via email or our online chatbot.
Order Cancellations:
Cancel your order pre-shipment by contacting us. If canceled in time, a full refund will be issued to your original payment method. However, once orders are in transit or processed, cancellations are not possible.
Tax:
In most cases, no additional charges beyond the initial order payment. However, rare instances may see your destination country imposing VAT, customs duties, or fees. If customs issues a tax notice, settle the tax first and then contact our customer service with the payment receipt for reimbursement.
Missing Items:
For issues at customs, returns, or lost deliveries, contact our support team. We’ll assist you in obtaining a refund or arranging a replacement.
Contact Information:
Note: Returns are not accepted at the provided address. For return inquiries, please contact our customer support team for assistance.
Tracking Your Order:
Easily track your order using these steps:
Go to the “Track Your Order” link in the page footer.
Use the tracking number provided in your email to monitor your package.
For further questions or assistance, feel free to reach out to our customer support team. We’re here to help!